We strive to meet the highest level of customer satisfaction.
Try a pair of our underwear and if you don’t like them we'll give you a full refund. You don’t even need to send it back. That’s how confident we are that you will love our product. Refunds are limited to one item for first time customers.
We know that trying to make a return or exchange can be frustrating so we’ve tried to make it as easy as possible. Please give us a call at (888) 552-6775, Monday through Friday between 9am-5pm PT, or email us at email@example.com within 14 days of receiving your order. We will send you another item of your choice or refund your money within 10 days of receiving your request.
Also, please tell us why you were not satisfied. We are dedicated to making the most comfortable underwear in the world. Even though we believe we have, we are a new brand and are constantly improving our product based on customer feedback.
Please note: Returns are only available for one article per first time purchaser and non-promotional, non-discounted items. The Packs and Kits that we offer are not eligible for returns/refunds.